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TODAY'S INSIGHT

Top 10 most popular attraction of New Delhi

Filled with tourists throughout the year from all parts of the world, the super famous Delhi needs no introduction. It has much in store for you that won’t stop amusing you right from its rich heritage and culture to bustling markets, magnificent monuments, beautiful gardens, temples, parks, and museums. Don’t believe us! Go get your bags packed and leave right away to be mesmerized by the beauty of the city-Delhi which is often said to be “Dilwalon ki Dilli”.

So here goes the list of some places that you must visit in Delhi:

1.
RED FORT

Not always red. Yes, you heard it right, the magnificent Red Fort was made of white limestone which was later painted in red when the color started chipping off. It is the most significant monument that spells the story of India’s freedom struggle. Since 1947, every year on 15 August the Prime Minister has hoisted the tricolor to honor the freedom fighters and their sacrifices. The image of the Red Fort on the back of the 500 Rupee note symbolizes India’s Independence.

2.
QUTUB MINAR

Delhi is the home of the world’s tallest brick minaret. Yes, it’s Qutb Minar which lies at the site of Delhi’s oldest fortified city Lal Kot. Built using red sandstone and marble by Qutub-al-Din Aibak it still stands tall today and is a popular tourist spot. A picture of the minaret is featured on the Delhi Metro Rail Corporation travel cards and tokens.

3.
INDIA GATE

India Gate is known as the largest war memorial in India. It is dedicated to Indian and British soldiers who sacrificed their lives during the First World War and Third Anglo-Afghan War. Just beneath the archway stands the Amar Jawan Jyoti which has been kept burning since 2019 and has now been shifted to the National War Memorial by our honorable Prime Minister-Narendra Modi to pay homage to the fallen soldiers who have sacrificed their lives for Independent India. Recently, he also unveiled the statue of Netaji Subhash Chandra Bose at the India Gate during the inauguration of Kartavya Path which was earlier known as Rajpath.

4.
AKSHARDHAM TEMPLE

A sightseeing tour in Delhi is incomplete without the visit to the architectural marvel – “Akshardham”. It is a fantastic site with unbelievable architecture, a great fountain light and sound show, a diorama, and more. Built from carved sandstone and marble, it displays the millennia of traditional modern Hindu culture, spirituality, and architecture. The temple has won the title of the world’s largest Hindu temple in the Guinness Book of World Records. Its complex houses lush green open gardens, water bodies, step–well, and bronze statues of various Indian heroes, patriots, and warriors. Above all is the idol of Lord Swaminarayan which is the prime attraction.

5.
LOTUS TEMPLE

Don’t forget to add Lotus Temple to your Delhi sightseeing itinerary. The experience will be worth remembering as it is the only temple which is dedicated to the Baha’i religion in Asia. Its unique flowerlike architecture with white petals of lotus neatly arranged side by side makes it look stunning even from a distance. The all-inclusiveness of the temple goes further than this: there is a beautiful garden and a pond within the complex. The temple is open to all religions, races, or gender. It has won numerous awards and rewards for its mesmerizing architecture.

6.
NATIONAL ZOOLOGICAL PARK

If you have a kid along during your Delhi tour then this place is a must-visit. Here you will have a wonderful time watching some special attractions of the Zoo like the Jaguar, Sangai, White tiger, Gaur, Lion-tailed Macaque, migratory birds during winters, exotic birds like the Great Indian Hornbill, and reptiles like the Indian Sand Boa, and Indian Cobra. There are around 200 varieties of trees in the Zoo which gives the animals and birds an environment that resembles their natural habitat.

7.
CHANDANI CHOWK

Out of all the tourist places to visit in Delhi, Chandani chowk is the most popular that you won’t be able to miss. Despite the crowd, and narrow lanes, still you should visit here to feel the pulse of the city. The busy shopping area is full of spices, dry fruits, jewelry, and saris, while the narrow streets are crowded with small shops selling handicrafts, traditional Indian sweets, essential oils, and more. Like most of the things in Delhi, this place also has historical significance as it is one of the oldest markets. Not to miss is the grandest street food in the famous Paranthewali Gali.

8.
DILLI HAAT

It resembles a traditional village fair where all that is beautiful, artistic, exotic, and tasty is available. Artisans and craftsmen from different parts of India showcase their handicrafts, handloom products, traditional crafts, metal crafts, and decoration pieces. And most of all is the variety of cuisines from all over India in one place which is a perfect end to your evening.

9.
GURUDWARA BANGLA SAHIB

A popular religious place visited not just by the Sikh community but the masses. The Gurudwara complex consists of a lovely Sarovar, a school, a library, and a hospital museum. It can be recognized from a distance by its golden dome and tall flagpole. The Langar Parshad and quotes of Gurbani should not be missed.

10.
CONNAUGHT PLACE

If you love shopping and strolling across the streets then this place is a must-visit for you. Swanky stores, globally renowned brands, food chains, bars, and restaurants are the perfect attractions that will bring your nightlife to life. A visit here is incomplete without a walk in Central Park where the National Flag of India grabs the attention.

Though these are some of the main attractions of Delhi. But the long list continues with many more attractions like Humayun’s tomb, Lodhi garden, Rail Museum, Nizamuddin Dargah, Mughal garden, and Jama masjid that are worth visiting.

TODAY'S INSIGHT

4 tips when talking to customer over phone

In today's world, the phone has become the most important means of communication for any service provider. Every customer likes to first contact the service provider on the phone, and then only if he is satisfied, the deal is made. Therefore, by paying attention to the small aspects of communicating on the phone, we could not only build good relationships with our customers but also increase our income.

So what are these 4 tips that we need to keep in mind while talking on the phone?

1.
First, keep a positive attitude while talking on the phone.

If you receive a phone call from a new number, always assume it's a potential customer.

So, when you pick up the call, your voice should be positive and cheerful.

If you are busy or unable to talk at that time for any reason, it is better not to pick up the call. But as soon as you get a chance, make sure to call-back. Keep in mind that you may lose customers if you delay too much in calling them back.

2.
Secondly, listen carefully to the customer and give clear answers.

Be on a listening mode with the customer on phone.

Do not use speaker-phone, unless it is neccesary.

The customer expects you focus on his problem, so do that.

You may ask questions to better understand the customer's needs. For Eg:"Yes, I understand. You need a piano-teacher for your child. How old is your child?"

3.
Thirdly, be honest with the customer and offer the most appropriate solution to his query.

After fully understanding the customer's needs, offer your solution. Always be mindful of what is the best for the customer.

Even if you can not provide the service that the customer is looking for, you may make a helpful suggestion. For Eg:"Yes, I understand. You need a piano teacher for your child. But I only teach guitar. Although, I know a very good piano teacher. If you want, I can share his phone number?"

If you can serve the customer, inform him of your availability and confirm with the timing as well. For Eg:"Sure, I can start the class from next week. Would you prefer Wednesday evening at 6 pm or Friday evening at 7 pm?"

4.
Lastly, ensure the customer’s satisfaction.

Before ending the call, make sure that the customer understands all the information you have provided. At the end, you should ask:"What else can I help you with?"

End the call by saying ‘thank you’ after answering the last question:"Thank you for calling me"

Hope these tips will help you in strengthening your relationship with your customers and increase your sales.