@Gurugram/ Gurgaon, Haryana

Gujrati, Language classes in Gurugram/ Gurgaon

(83 results found)
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British/american English, French, German, Portuguese, Spanish; Exp: More than 5 year
LUCIC INDIA Institute for Foreign Languages
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English, French, German, Portuguese, Spanish; Exp: More than 10 year
Berliner's - The Foreign Language Institute
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English, French, German, Kannada, Portuguese; Exp: More than 10 year
Global Diction Studio - Foreign Language Institute || Korean || Japanese || Spanish || French || Arabic || German || Preparation for HSK1 || HSK2 || HSK3 level || N1 N2 Level Japanese || Chinese
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English; Exp: More than 5 year
E-world - IELTS Training Gurgaon I Spoken English Coaching l English Speaking
Gurugram/ Gurgaon
Published:3 days ago,  
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Arabic, British/american English, French, German, Japanese; Exp: More than 15 year
The Lingual Success
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English; Exp: More than 15 year
ACL Education
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English, French, German, Kannada, Portuguese; Exp: More than 15 year
The Learnedge Academy ( Career Guidance/Chinese,Japanese,French,German,Spanish,Russian, English, PD online and offline classes)
Gurugram/ Gurgaon
Published:3 days ago,  
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German, Language classes; Exp: More than 15 year
YES Germany Gurugram (Study in Germany | Learn German)
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English; Exp: More than 15 year
Ocean English Academy | Spoken English insitute in New Gurgaon & IMT Manesar
Gurugram/ Gurgaon
Published:3 days ago,  
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Basic Computer Spoken English Speaking Classes Advanced Excel Tally ERP DCA VBA Macro Excel DTP Photoshop Corel Draw PageMaker Illustrator After Effects 3D Animation Graphic Designing
TCA : Basic Computer Spoken English Speaking Classes Advanced Excel Tally ERP DCA VBA Macro Excel DTP Photoshop Corel Draw Pagemaker Illustrator After Effects 3D Animation Graphic Designing Interior Designing Courses Training Institutes in Gurgaon
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English
DISCUSS COACHING
Gurugram/ Gurgaon
Published:3 days ago,  
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British/american English; Exp: More than 15 year
Eguroo
Gurugram/ Gurgaon
Published:3 days ago,  
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Spanish, Language classes; Exp: More than 15 year
Spanish Language Classes
Gurugram/ Gurgaon
Published:3 days ago,  
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Language classes, Music Vocal/ Instrumental, Drawing/ Painting/ Sculpture, Dance classes, Other hobby classes; Exp: More than 10 year
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Online only
Published:1 day ago,  
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Arabic, French, German, Japanese, Spanish; Exp: More than 15 year
career-crafters
Online (Service provider based in Mumbai)
Published:19 hours ago,  
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Language classes; Exp: More than 10 year
supriya
Online (Service provider based in New Delhi)
Published:20 hours ago,  
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Arabic, British/american English, French, German, Hindi; Exp: More than 10 year
Linguistic Academy
Online (Service provider based in New Delhi)
Published:3 days ago,  
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British/american English; Exp: More than 5 year
British Institute of English Language
Online (Service provider based in Ghaziabad)
Published:3 days ago,  
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British/american English, French; Exp: More than 15 year
IIEFL INDIAN INSTITUTE OF ENGLISH & FRENCH LANGUAGE
Online (Service provider based in Ghaziabad)
Published:3 days ago,  
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French, German, Japanese, Kannada, Portuguese; Exp: More than 10 year
Delhi School Of Foreign Languages
Online (Service provider based in Ghaziabad)
Published:3 days ago,  

TODAY'S INSIGHT

4 tips when talking to customer over phone in Gurugram/ Gurgaon

In today's world, the phone has become the most important means of communication for any service provider. Every customer likes to first contact the service provider on the phone, and then only if he is satisfied, the deal is made. Therefore, by paying attention to the small aspects of communicating on the phone, we could not only build good relationships with our customers but also increase our income.

So what are these 4 tips that we need to keep in mind while talking on the phone?

1.
First, keep a positive attitude while talking on the phone.

If you receive a phone call from a new number, always assume it's a potential customer.

So, when you pick up the call, your voice should be positive and cheerful.

If you are busy or unable to talk at that time for any reason, it is better not to pick up the call. But as soon as you get a chance, make sure to call-back. Keep in mind that you may lose customers if you delay too much in calling them back.

2.
Secondly, listen carefully to the customer and give clear answers.

Be on a listening mode with the customer on phone.

Do not use speaker-phone, unless it is neccesary.

The customer expects you focus on his problem, so do that.

You may ask questions to better understand the customer's needs. For Eg:"Yes, I understand. You need a piano-teacher for your child. How old is your child?"

3.
Thirdly, be honest with the customer and offer the most appropriate solution to his query.

After fully understanding the customer's needs, offer your solution. Always be mindful of what is the best for the customer.

Even if you can not provide the service that the customer is looking for, you may make a helpful suggestion. For Eg:"Yes, I understand. You need a piano teacher for your child. But I only teach guitar. Although, I know a very good piano teacher. If you want, I can share his phone number?"

If you can serve the customer, inform him of your availability and confirm with the timing as well. For Eg:"Sure, I can start the class from next week. Would you prefer Wednesday evening at 6 pm or Friday evening at 7 pm?"

4.
Lastly, ensure the customer’s satisfaction.

Before ending the call, make sure that the customer understands all the information you have provided. At the end, you should ask:"What else can I help you with?"

End the call by saying ‘thank you’ after answering the last question:"Thank you for calling me"

Hope these tips will help you in strengthening your relationship with your customers and increase your sales.