In the case of an offshore outsourcing transaction, the enforcement of customer’s rights and remedies with respect to the agreement has always been a vital concern. In the case of India, it is extremely important that dispute resolution and governing law clauses are perfectly tailored to reflect the nuances of the legal system in India. It may be noted that model form clauses effective in other jurisdictions will not work efficiently in the Indian context. Now since, a party to an agreement related to India containing non-Indian specific dispute settlement clause may find himself in a position contrary to his expectations entangled in litigation before the Indian judiciary. In order to do away the trouble, it is important that a contract is properly drafted considering the likely disputes, given situation and the applicable laws.