Call Centre Software Call Centre Software
- Images
1/2
0
0
0
Report
Please Sign-in first for reporting post.
Call Centre Software Call Centre Software
DescriptionIVR (Interactive Voice Response): Interactive Voice Response (IVR) systems allow callers to interact with an automated voice menu and make selections through touch-tone keypad or voice commands. IVR efficiently handles basic customer inquiries, guides callers to relevant information, and routes calls to the appropriate departments, reducing agent workload and enhancing self-service capabilities.
IVR (Interactive Voice Response): Interactive Voice Response (IVR) systems allow callers to interact with an automated voice menu and make selections through touch-tone keypad or voice commands. IVR efficiently handles basic customer inquiries, guides callers to relevant information, and routes calls to the appropriate departments, reducing agent workload and enhancing self-service capabilities.
read more.... https://callcentersoftware12.blogspot.com/2023/07/maximizing-call-center-efficiency-and.html
City:New Delhi
Last Published Date:July 19, 2023
Post status: Active
Related Searches:
My City - New Delhi
Suggested Posts
1 month ago
2 months ago
2 months ago
3 months ago
6 months ago
6 months ago
7 months ago
