Herbal and ayurvedic medicines are the oldest forms of medicines, facilitating a worldwide demand till today. Practitioners of these medicines are utilising e-commerce in order to reach a wider consumer base as well. Claims from the effectiveness and safety of these medicines are not backed with evidence or clinical data. Sometimes, consumers are denied basic knowledge, access to product information or even a basic prescription which would be provided otherwise. The recent Consumer Protection Act of 2019 provides consumers with a wider ambit of protection, while keeping in mind the current scenario of markets today as well. Hence, this article seeks to examine the impact on such herbal and ayurvedic products after the passing of the Consumer Protection Act of 2019.